Tag Search : Safaricom

Broadband  |  Safaricom, Wananchi Telecom, Compete For Broadband Market Dominance In Kenya

According to the latest quarterly report released by Kenya's Communications Authority (CA), Safaricom has gained more market share in the fixed broadband segment, while the market leader Wananchi Telecom has taken a loss. The Q3 report (January and March 2019) ...
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Telecom  |  Safaricom CEO, Bob Collymore Dies

The CEO of Safaricom PLC Bob Collymore has passed away on the 1st of July 2019 from Acute Myeloid Leukemia, according to a statement released by Safaricom. Collymore had been receiving medical treatment in the UK since October 2017 and ...
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Safaricom Rolls Out Anti-fraud API To Protect Its Business

Amid increasing reports of fraud related to SIM swaps, Safaricom has rolled out an anti-fraud API designed to protect its business and that of other financial institutions. The service will allow financial institutions to enquire with Safaricom if there has ...

Safaricom Launches' Reverse Call' Feature

Safaricom has launched a reverse call feature that enables its clients to make calls on a zero airtime balance. The service enables the caller to transfer the cost of the call to the receiver by adding a '#' before the ...

Safaricom Offers Free YouTube To Its Data Customers

Safaricom has announced that all its subscribers purchasing the All-in-One monthly bundles will be gifted with an additional free five Gigabytes of YouTube that will be valid for 30 days. This special offer will allow subscribers to use the free ...

Showmax And Safaricom Ink Home Fibre Partnership

Safaricom has joined forces with Showmax to provide its home fibre customers with one month unlimited complimentary access to the video streaming service. According to the mobile operator, all home customers will receive a link to the service when they ...

Safaricom Names Rose Ogega As Newly Appointed Board Member

Safaricom has revealed that Rose Ogega has been appointed as the newest member of its Board, following a meeting that the Board of Directors held on the 12th February 2019. Ogega was appointed to serve as a non-executive independent director ...

Kenya: Safaricom Launches Home Fibre In Nyeri

One of Safaricom’s most popular products is Home Fibre. It was launched over two years ago and since then has covered a large part of Nairobi. The initial roll-out, which targeted the Kikuyu and Nairobi East areas, focused on places ...

Kenya: Regulator Declines Telco’s Bid For TV Licence Again

The Communications Authority of Kenya (CA) has once again opted to decline to grant Safaricom a broadcasting licence. This decision was made pending the release of the report on market dominance in the country’s telecommunications sector. During an interview, the ...

Safaricom Launches Interactive Customer Care Chatbot

Safaricom has launched Zuri, an artificial intelligence (AI) Chatbot assistant that is now available on Facebook Messenger and Telegram. Zuri allows more than 17 million Safaricom mobile data users to complete a variety of tasks like manage subscription services including ...

Safaricom Rolls Out Trial For Latest Network Coverage Technology

In Nairobi, Kenya, Safaricom has begun the trial run of its new network coverage technology. This latest technology has been named the TubeStar Base Station, and it replaces the old standard tower base station with a tubular shape that takes ...

Safaricom Market Share Takes A Nosedive

In Kenya Safaricom’s market share dropped by 1.6 percentage points to 65.4% in the three months leading to June as it felt the pressure that was brought by Telkom Kenya and Bharti Airtel’s Kenyan unit who were gaining an influx ...