Internet Connectivity

South Africa: International Connectivity Fully Restored

Last week Openserve received confirmation, from the cable ship Leon Thevenin, that the portion of the SAT3/WASC repair offshore Congo had now been completed.

This concludes a long and complicated restoration process of a simultaneous cable break of two Atlantic Ocean based submarine cable systems - the West African Cable System (WACS) and the South Atlantic 3/West Africa Submarine Cable (SAT3/WASC).

The catastrophe that caused South Africa’s internet users reduced speed on international browsing and interrupted global voice calling and mobile roaming, occurred on January 16, 2020. South Africans are now relieved as international connectivity capacity returns to normal.

The Maintenance and Operations Sub-Committees of both cables had tasked their respective restoration actions to a single Chief of Mission on the Leon Thevinin. The vessel left Cape Town Harbour on January 22 and has been effecting the repair processes at multiple break locations ever since.

The ship will now journey on to its next location, offshore Ghana, to action a power-related repair on the WACS cable. This fault is, however, not affecting traffic on WACS.

Openserve announced that it is grateful that the submarine cables have been returned to their full capacity. The infrastructure provider thanked its clients for their patience exercised during this time and said that it is most pleased that it could collaborate with industry partners as well as with other cable consortiums to minimise the impact of the breakdown.

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