Zambia Forges Ahead With Plans To Implement Biometric SIM Card Registration

It has been announced that as of January 2020 Zambia plans to implement biometric SIM card registration to minimise fraud.

The Corporate Communications Manager of Zambia Information and Communications Technology Authority (ZICTA) Edward Mulenga said that all Mobile Network Operators (MNOs) would have to comply with the new biometric standards, conduct frequent interval verification exercises to guarantee the accuracy of SIM database and also provide the authority with a report of all of the deregistered SIM cards.

MNOs have been instructed to relay to ZICTA the total number of customers who have more than ten registered MSISDNs under the same ID card, Mulenga added.

He confirmed that there had been a meeting held between ZICTA and MNOs in May 2019 during which the new rules were explained and agreed upon.
Mulenga said that the authority would place obligations on the seller of SIM cards, including the use of ID cards for ease of identification.

Failure to adhere to the rules would attract punitive penalties within the law. He added that MNOs were also expected to send an updated dealers' register to the authority along with a report on the agents responsible for any incorrect registrations and fraudulent activities.

Zambia's Minister of Communications and Transport Brian Mushimba raised concerns last month over the loss of public confidence in the country's mobile money market and the issue of unauthorised access to funds within subscriber mobile money accounts.

Credit: This article originated from


Share this post

Upcoming Programmes & Activities