Old DStv Decoders To Be Replaced As New Channels Come Online
Because this new channel is broadcast on high-band frequencies and most older decoders and installations cannot access content on high-band frequencies, it will most probably not be accessible to DStv customers with older decoders as new channels come online.
MultiChoice has been working with subscribers to upgrade their decoders to support high-band frequencies in anticipation of the upcoming changes.
MultiChoice has been gearing up to broadcast on high-band frequencies since 2016 and has upgraded numerous subscribers to installations which support the technology.
The video entertainment company expects that the majority of its customers will be able to continue to enjoy their DStv, including all new channels and services added on high-band frequencies in the future.
MultiChoice said that there are also quite a few decoders that cannot receive signals on both high and low-band frequencies, but the company offers fantastic upgrade deals which include product installation so the transition to high-band should be a smooth one for the customers.